Customer Service & Online Orders Coordinator

We are looking for an experienced, organised and reliable Customer Service person to join our team.

Key responsibilities

Manage customer orders through our online ordering portal

Provide excellent customer service via phone, email and online enquiries

Coordinate and organise deliveries, including hospital contracts

Liaise with customers and delivery drivers to ensure orders are delivered on time

Assist with end-of-month stock-takes and inventory reconciliation

Enter, update and analyse information using Excel and Spreadsheet

Prepare basic reports and assist with stock and order reporting

Identify discrepancies between stock records and physical stock and help resolve them

About you

Good Excel and spreadsheet skills

Solid organisational and time management skills





Excellent attention to detail and accuracy

Reliable, professional and able to work independently

Experience with hospital contracts, logistics or stock control is highly regarded

Customer Service & Operations Coordinator

Brookvale, Sydney NSW

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as an Order Coordinator?
- How much notice are you required to give your current employer?

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📌 Customer Service & Online Orders Coordinator (St Leonards)
🏢 Nipro Australia
📍 St Leonards