eBike Sales and Customer Service Advisor

Love helping people and want a job that makes a positive impact on people and the environment? Come and help Lug+Carrie Brisbane make a Good Move on and eBike!

At Lug+Carrie we get people out of cars and onto eBikes. We offer eBike subscriptions and sell new and ex-fleet bikes, with teams in Brisbane, Melbourne and Sydney. Our Woolloongabba team is looking for someone who loves talking to people and enjoys the moment a customer gets it on their first test ride.

What you get:

$60,000-$70,000 + super, pro-rata for part-time

Employee Share Option Program

Ride a premium eBike

Part time or Full-time. A minimum of 3-4 days including Saturday

A small, friendly team that wants to change how Brisbane gets around

What your week looks like:

No two days are the same:

In the shop: welcoming customers, running test rides, helping people choose between subscribing and buying, and doing handovers

On the road: driving our van to deliver bikes and do handovers at customers' homes and workplaces

On the phone and online:



answering questions, booking service appointments and following up leads in Salesforce

Behind the scenes: fitting accessories, setting up bikes and keeping the shop looking sharp

Out in the community: the occasional weekend event or market showing people what an eBike can do

What You Bring:

Experience: Proven experience in a sales or customer service role (meeting sales targets is a must!).

Communication Skills: Can chat easily with anyone, from a nervous first-time rider to a keen commuter.

Organisation: Like having goals and keeping things organised (CRM or Salesforce experience is a plus!).

Licence: A current, full Australian driver's licence.

Blue Card: A willingness to obtain a Blue Card with our support.

Availability: Available to work a roster across Tuesday - Saturday.

Curiousity: A curiousity about eBikes. We'll teach you the tech

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📌 eBike Sales and Customer Service Advisor (Brisbane)
🏢 Lug and Carrie
📍 Brisbane