Wellbeing Elements is a recovery and wellness centre located in Cowes, Phillip Island. We have been open since January and offer a variety of experiences including magnesium pools, saunas, a steam room and compression boots.

We are looking for a pool supervisor to join our team, with regular hours on offer from November. The ideal candidate will be someone that is methodical, pragmatic and strategic whilst having exceptional customer service skills. This is a diverse role that combines pool operations with a lot of customer interaction. Experience working with pools and knowledge of pool chemistry is highly desirable but training will be provided for the right candidate.

Key Responsibilities

- Supervise daily pool operations and ensure facility standards are maintained.
- Monitor pool areas to ensure a safe environment for members and guests.
- Conduct routine water testing and complete operational checklists.
- Maintain cleanliness and presentation of pool and surrounding areas.
- Assist members with enquiries and provide exceptional customer service.




- Manage bookings and support front of house operations as required.
- Report maintenance and safety issues promptly.
- Respond to incidents and follow emergency procedures when required.
- Assist the team in carrying out daily cleaning procedures, to maintain a clean and hygienic space.

About You

- Friendly, professional, and customer-focused.
- Strong communication and problem-solving skills.
- Able to work independently and take initiative.
- Reliable, organised, and committed to maintaining high standards.

Essential Requirements

- Availability to work a flexible roster, including weekends and evenings.
- Customer service experience.

Desirable

- Experience in pool, aquatic, or wellness facility operations.
- Point of sale and reservations experience.

What We Offer

- Supportive team workplace.
- Ongoing training and development opportunities.
- The opportunity to make a positive impact on the wellbeing of our members and community.

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📌 Pool Supervisor (Cowes)
🏢 Wellbeing Elements
📍 Cowes