This is a client-facing position within a registered NDIS provider. The role requires a solid commitment to person-centred support, participant choice and control, privacy, dignity and safeguarding. The successful applicant will support participants across the organisation’s registered service areas, including life-stage and transition support, personal activities, travel/transport, daily tasks/shared living, development of life skills, household tasks, community participation and group/centre activities. The position requires reliability, integrity, sound communication skills and the ability to work sensitively with people with disability and their families/support networks.

Key Responsibilities

Duties and Responsibilities

- Assess participants’ individual support needs, goals and circumstances and assist in implementing person-centred support strategies and programs.
- Support participants to develop independence, life skills, confidence and social inclusion in accordance with their individual support plans and NDIS goals.
- Facilitate access to community, recreational, educational, social and other services and activities relevant to participants’ needs and goals.
- Identify appropriate community resources and services and assist participants with referrals and connections to additional support where required.
- Monitor participants’ progress, identify changes in needs or circumstances, and report outcomes and concerns to relevant stakeholders.
- Liaise with participants, families, support coordinators, allied health professionals,



community organisations and other service providers to coordinate appropriate supports.
- Provide practical assistance with daily living and community access where required as part of implementing individual support plans.
- Maintain accurate participant records, progress notes, incident reports and other documentation in accordance with NDIS and organisational requirements.
- Promote participant choice, control, dignity, independence and safeguarding while complying with NDIS Practice Standards, WHS, privacy and organisational policies.

Skill & Experience

Required Skills

- AQF Certificate IV or higher qualification in Community Services, Disability, Social Services, Youth Work or a closely related discipline.
- At least 1 year of relevant experience in community services, disability services or a comparable client-support role.
- Demonstrated experience assessing or responding to client support needs, implementing individual support plans, facilitating community participation and promoting independence.
- Experience liaising with families, support coordinators, allied health professionals and other community/service providers.
- Experience monitoring participant progress and maintaining accurate case notes, progress records and incident documentation.
- Sound understanding of person-centred practice, NDIS requirements, participant choice and control, safeguarding, privacy and dignity of risk.
- Current First Aid/CPR, NDIS Worker Screening Check and Australian driver’s licence, or ability to obtain the required clearances/certifications before commencement.

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📌 Full Time Community Worker (Melbourne)
🏢 Business Nest
📍 Melbourne