NSW Land Registry Services is seeking a Customer Services Product Manager to lead design, development and improvement of customer services and platforms. You will drive roadmaps for core service channels, including digital platforms and knowledge systems, ensuring accurate, timely outcomes in a regulated workplace.
In this role you will coordinate cross-functional initiatives, govern service frameworks, and oversee technology-enabled transformation to improve efficiency and customer outcomes.
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📌 AI-Driven Customer Service Product Lead (Sydney)
🏢 NSW Land Registry Services
📍 Sydney
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