We Are East Gippsland Shire: Nestled in a stunning natural environment, East Gippsland boasts breathtaking landscapes from the ocean to the mountains and has a tight-knit community. East Gippsland Shire Council employs dedicated locals, passionate about supporting the needs of our community. East Gippsland Shire Council manages 2 recreation centres in Bairnsdale and Lakes Entrance, the Orbost outdoor pool and Metung splash park, providing our residents with safe and enjoyable places for exercise and play.

If you want to turn your passion for the water into a career, this might just be the perfect role for you.

The Opportunity

As a Lifeguard and Customer Service Officer, you’ll supervise all patrons in the pool to ensure a safe and enjoyable environment. You’ll be responsible for providing a high level of quality service at reception and over the telephone. You’ll also be part of various daily activities involved in the day-to-day customer service operations. This is a casual position, with varied, seasonal hours during the Orbost Outdoor Pool’s opening season. For the 2026/27 season the pool will be open from 31 October 2026 - 8 March 2027.

- Deliver friendly, helpful customer service and handle conflicts with patrons in a calm and respectful way.
- Maintain a neat and professional appearance while on duty.
- Understanding and use of point-of-sale systems with knowledge of club membership processes.




- Work well as part of a team, follow policies and procedures and support a positive workplace environment.

Qualifications

You must have the following qualifications/licenses before you start:

- Employee Working with Children Check
- First Aid and CPR
- Current Pool Lifeguard certificate

Applicants must be at least 16 years old and legally able to work in Australia.

Why you’ll love working at the Orbost Outdoor Pool

- Fun and supportive working workplace.
- Discounted membership to our recreation facilities
- Excellent opportunities for training and professional development
- Flexible hours (mornings, days, evenings and weekend shifts)
- Work-life balance close to beaches, mountains, parks and lakes
- Access to the Employee Assistance Program and Social Club

Applications close at 11:45pm on 30 September 2026

EGSC is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age. East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm.

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📌 Summer Lifeguard / Customer Service Officer - Orbost Outdoor Pool
🏢 Shire of East Gippsland
📍 Orbost