30 Sep
|
Ausbeds
|
Sydney
We have a few showrooms, a website and a factory where we make and sell premium mattresses directly to our lovely customers. But we’re getting super busy!
We have people calling and coming to our one of a kind showroom, good news is word of mouth spreads FAST and it has spread like LIGHTENING!
However, the level of quality I expect for our customers is wearing thin with the influx of calls, enquiries, showroom traffic and we don't have time to do accommodate this anymore.
I’m based at ground zero, headquarters if you like, in our Marrickville showroom. But oversee all customer experiences BEGINNING TO END and EVERYTHING in between.
I am also a single mum to an exceptional 10 year old. And to a FURRY 2 year old daughter named Danica.
Basically, I need help.
In short. You would be the opening act so to speak for Beyonce. (Well The Beyonce 2.0 version)
I need someone to manage my day to day, and help me be where all my attention is crucial, with our customers.
I am looking for someone mature who can:
- Prioritise,
and who can juggle (not literally, but that would be a excellent trick) Phone calls, texts, emails etc.
- Is an absolute gun at making sure ALL customers are acknowledged and shown the love before I am available to cater to their needs ( This may mean being in the showroom momentarily and helping with the introduction of the process in there)
- Ensuring the unique look of headquarters is always shining bright like a diamond.
- Setting appointments accordingly to my schedule so no one or nothing gets left behind
- Able to stay focus on the main goal without disruptions and committed to ensuring you are the product we should invest in to ensure Ausbeds is not only known for their Mattresses but also their people.
We are a small team, but don’t underestimate things that come in small packages.
We work hard but we work smart.
#J-18808-Ljbffr
📌 Customer Service & Showroom Assistant (Sydney)
🏢 Ausbeds
📍 Sydney