Relief Community Manager - Ingenia Lifestyle Archer's Run (Sydney)

Relief Community Manager - Ingenia Lifestyle Archer's Run (Sydney)

30 Sep
|
Ingenia Communities Group
|
Sydney

30 Sep

Ingenia Communities Group

Sydney

Be Part of Something Bigger at Ingenia!

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Prospect

We’re on the lookout for a Relief Community Manager to support across our NSW communities.

Reporting to the Area Manager, you’ll help lead day to day community operations, building a strong sense of connection and belonging for residents. You’ll deliver exceptional experiences through customer focused service and operational excellence.

This is a highly mobile role that requires frequent travel between communities across NSW and may involve regular overnight stays away from home. While undertaking relief assignments, the successful applicant will travel to, and support communities as required. When not relieving, the applicant may be based at or be required to provide regular support to a community located closest to their home, subject to operational requirements. Flexibility to travel and work across multiple locations is an essential requirement of the position.

Why You’ll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

- Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
- Employee referral, employee of the month, and employee of the year rewards
- Retailer discounts

In this Role, You’ll

- Deliver an outstanding resident experience,



measured through satisfaction surveys and Net Promoter Score (NPS)
- Assist across our NSW communities by overseeing day to day community operations, including presentation standards, occupancy, tenancy and resident engagement
- Lead financial performance through budgeting, planning and management of P&L; outcomes
- Foster a strong sense of community by delivering lifestyle, wellbeing and connection programs
- Lead, motivate and support team members and contractors to consistently deliver high quality outcomes

You’re Likely a Match If You

- Bring experience managing resident or customer relationships in property, hospitality, aged care or community settings
- Are confident leading day to day operations while balancing competing priorities
- Have experience managing budgets, P&L; performance or commercial outcomes
- Handle challenging or emotionally charged situations with empathy, professionalism and clear boundaries
- Are a visible, hands on leader who enjoys being the go to person for residents, teams and stakeholders
- Have the ability to travel and work across multiple locations

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

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📌 Relief Community Manager - Ingenia Lifestyle Archer's Run (Sydney)
🏢 Ingenia Communities Group
📍 Sydney

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