Full time | Based at our Kew head office

Take ownership of the details that keep HR running smoothly. Join ISN in a hands‑on administration role where experience, sound judgement and reliable follow-through are highly valued.

About ISN and the role

ISN operates a higher education institute and psychology clinics. Supporting the General Manager, you will manage the day-to-day HR administration function across ISN Psychology and ISN Clinic.

This role combines responsibility for keeping the work organised with personally completing it. You will prepare documents, maintain records, coordinate activities, respond to enquiries and follow outstanding matters through to completion.

It will suit an experienced administrator who enjoys being trusted to get things done, takes pride in accurate work and brings a thoughtful, practical approach to everyday decisions.

We will introduce you to ISN’s systems, procedures and organisational context. You will bring established administrative skills and the confidence to organise your workload, resolve routine issues and recognise when further advice or approval is needed.

What you will do

Organise and deliver day-to-day HR administration, balancing incoming requests, recurring tasks and deadlines.

Prepare employment documents and correspondence, including supporting employee onboarding, employee changes and offboarding.

Coordinate recruitment administration, including interview arrangements, applicant correspondence and records.

Maintain accurate employee information, HR systems, document templates and administrative trackers.

Coordinate training records, appointments and other recurring administrative activities.

Respond to routine enquiries, clarify missing information and obtain the approvals needed to progress work.

Prepare routine HR reports, check data and identify missing or inconsistent information.





Follow up outstanding documents and actions, keep people informed and improve administrative processes where there is a practical benefit.

You may also support organisational meetings and committees by scheduling meetings, preparing papers, recording minutes and following up agreed actions.

What you will bring

Several years of relevant administration experience, with HR administration experience highly regarded.

Experience independently managing recurring work, competing priorities and deadlines.

Sound judgement and confidence making routine administrative decisions within established procedures.

Strong attention to detail, including checking documents and data, identifying inconsistencies and correcting errors.

Confidence using Microsoft 365 and digital systems to prepare documents, maintain records and track work.

Clear, considered communication and a collaborative approach to resolving issues and helping colleagues.

Availability to work full time from our Kew head office.

Confidentiality and discretion are essential. You will be trusted to handle sensitive information with care and exercise sound judgement in your day-to-day work.

We welcome applicants with strong experience in other administrative roles, particularly those involving confidential records, detailed documentation and responsibility for keeping processes running reliably..

This is an opportunity to build on your administrative experience in a role with transparent responsibility and a visible contribution to everyday operations.

At ISN, good administration is valued as skilled work. You’ll work closely with the General Manager and colleagues who share knowledge and collaborate on practical improvements to our processes. We’ll give you the organisational context you need and work through questions together, while trusting you to manage the day-to-day work and contribute your ideas.

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📌 HR Administrator (Melbourne)
🏢 ISN Psychology
📍 Melbourne