About the role

Securecorp is seeking an experienced Control Room Operator to join our team at a leading biotechnology and pharmaceutical site in Broadmeadows.

This is an excellent opportunity for an experienced security professional with a solid background in control room operations, CCTV monitoring, access control and security systems.

Working within a highly regulated and security-conscious environment, you will play an important role in maintaining the safety and security of the site, its people, assets and operations.

The role operates within a 24/7 security environment on a 12-hour rotating roster, including days, nights, weekends and public holidays as required.

We are looking for someone who is highly vigilant, professional, technologically capable and exceptionally detail-oriented, with the ability to follow strict procedures and respond appropriately to incidents and security events.

Benefits

- Employee rewards and recognition programs
- Career progression and professional development opportunities
- EAP, wellbeing support, health checks and retail discounts
- Access to online learning and skill development programs

Key Responsibilities

As a Control Room Operator, your responsibilities will include:

- Operate and monitor the site's control room and security systems
- Monitor CCTV and identify suspicious activity, risks and incidents
- Manage and monitor electronic access control systems
- Monitor alarms, security systems and site activity
- Control and verify authorised access to secure areas
- Respond appropriately to security, safety and emergency events
- Coordinate with Security Officers, site management and emergency services
- Review CCTV footage to support investigations
- Maintain accurate control room logs, incident reports and security records
- Document and escalate incidents in accordance with site procedures
- Monitor multiple systems and information sources simultaneously




- Identify potential security threats and take appropriate action
- Support investigations through CCTV review and information gathering
- Ensure all security procedures, site protocols and access requirements are followed
- Maintain confidentiality when dealing with sensitive site information
- Provide professional communication and support to personnel, contractors and visitors

Skills & Experience

To be successful in this role, you will have:

- Current Victorian Security Licence with Control Room Endorsement – essential
- Current First Aid & CPR certification
- 2+ years' Control Room experience, including CCTV and security monitoring
- Proven experience with electronic access control systems
- Excellent computer skills and confidence using multiple systems
- Exceptional attention to detail and strong observational skills
- Ability to accurately record and manage large amounts of information
- Ability to strictly follow procedures, policies and site protocols
- Sound judgement and the ability to remain calm and professional under pressure
- Strong incident management and reporting skills
- Ability to work independently and communicate effectively with the wider security team
- Experience in pharmaceutical, biotechnology, manufacturing, laboratory, medical, critical infrastructure or highly regulated environments will be highly regarded

This position is suited to a highly experienced security professional who can demonstrate strong attention to detail, professionalism, sound judgement and the ability to operate effectively in a highly regulated environment.

About the company

Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected.

Securecorp Protective Services PTY LTD
Private Security Business Licence 805-434-70S

📌 Security Control Room Operator (Broadmeadows)
🏢 Securecorp
📍 Broadmeadows