Key responsibilities
Answering the phone and speaking with customers.
Replying to emails from customers.
Logging jobs into our CRM and notifying technicians about the jobs.
Creating shipping labels for products and parts, ensuring they go out on time.
Following up with freight, electrical, and other companies regarding issues.
Coordinating interstate/rural repairs with electricians, ensuring electricians are receiving necessary parts and jobs are completed in a timely matter.
Communicating with the team to allocate Soak Tank installs/pick ups.
Current Account setups, ensure details are entered correctly.
Daily CRM tasks

About you
Positive customer communication skills.
Organised and attention to detail.
Self motivated, finding solutions for issues and fixing issues soon as it appears.
Experience with Microsoft Office.

What Soak Tank Australia can offer
School-hours work if necessary.
Monday - Thursday hours, 8 am - 4 pm potentially 5 days a week in early 2027.

📌 Office Admin Arundel
🏢 Soak Tank Australia
📍 Arundel