Argus Accommodation Darwin is seeking a Hotel Receptionist for a permanent position.
Reception hours are 24 hours, 7 days a week, with availability for weekends and overnight shifts required. The role involves all aspects of hotel reception, requiring a highly motivated and professional individual with relevant industry training and experience.
Key responsibilities
Friendly and qualified facilitation of daily arrivals and departures of guests
Attending to various guest needs, requests, and enquiries directly, via phone, online channels, and email
Managing all reservation enquiries and sales
Promoting the Argus brand and Darwin region
Assisting guests and management in a variety of guest-related and front office duties
Following all front office reception policies and procedures as trained
Providing information, assisting with enquiries, and making tour reservations for guests
Maintaining a presentable reception area
About you
Relevant industry training and experience essential
Proficiency in the use of Microsoft Office
Experience in using RMS or similar Property Management Systems
Driven customer service excellence
Exceptional communication skills
Robust work ethic
Team focus attitude
Ability to work well under pressure and multitask
Strong personal initiative and maturity
Consistently punctual and reliable
About us
Argus Accommodation Darwin operates two unique and stylish properties in Darwin CBD: Argus Apartments and Argus Hotel Darwin. Argus Accommodation welcomes guests from business specialists to couples, small groups, and intrepid travellers.
📌 Hotel Receptionist Darwin (Australia)
🏢 Argus Accommodation Darwin
📍 Australia
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