Student Housing Australia is the specialist in the field of purpose built student accommodation with a portfolio of 2,400 apartments. Our diverse accommodation provides students with access to a choice of affordable safe accommodation in close proximity the the Universities and Colleges in and around Melbourne. The needs of local and international students are paramount, as are their common law rights. SHA ensures that all students are protected by operating under the relevant Residential Tenancies Act.

The Company
Well established property management company specialised in student accommodation
Two offices located in Carlton & Caulfield North
Work with a highly experienced; friendly and supportive team

The assignment
1st Point “Meet and Greet”
Telephone Answering / Forwarding of messages via email to relevant persons
Staffing and looking after Reception Desk
Key management
Monitor and management website ChatBot
Forward all correspondence to the relevant person/s
Update Internet web listings – eg. Price
Upload photos to the website
To ensure Internet listings are accurate
To ensure rental lists are accurate
To provide reports to management using the standard forms as directed




Support Property Management Team
Tasks assigned by Team Leader
Hours: Monday to Friday 9:00am to 5:30pm

The ideal Candidates
Previous experience in a Reception and Administrative role
Experience in the Real Estate Industry (preferred)
Demonstrated experience in providing exceptional customer service
Experience in dealing with a diverse range of stakeholders in a rapid paced environment
Outstanding customer service skills
Excellent communication skills both written and verbal
Excellent telephone etiquette
Advanced knowledge of Office Applications
Exceptional attention to detail and high level of organisational skills
Excellent time management skills and prioritisation of workload
Outstanding problem solving skills and the ability to use your initiative
Ability to maintain confidentiality
Ability to influence key external stakeholders
Ability to work within a team setting
National Police Check/Record

Job Types: Full time, Permanent

Pay: $58,000.00 – $62,000.00 per year

Benefits:
Employee discount

Work Location: In person

📌 Receptionist/administration Assistant Caulfield North
🏢 Student Housing Australia
📍 Caulfield North