We are looking for an experienced and reliable Office / Reception Staff Member to join our caravan and holiday park in Healesville. For the right candidate, there is an opportunity to take on additional responsibilities as an Administration Manager.
Guest check-ins and check-outs
Managing bookings and reservations
Answering phone calls and emails
Providing friendly and qualified customer service
General office administration and data entry
Processing EFTPOS transactions
Assisting with the day-to-day operation of the park
Communicating with guests, residents, contractors and suppliers
Minimum 3 years' experience in the hospitality industry
Excellent spoken and written English
Mandarin-speaking ability is preferred but not essential
Robust customer service and communication skills




Good computer skills and familiarity with Microsoft Office
Experience with RMS Cloud or a similar accommodation management system is highly regarded
Able to work independently and take responsibility for daily tasks
Reliable, friendly and professional
Weekend work may be required
Previous experience in a caravan park, holiday park, hotel or accommodation business will be highly regarded
Candidates with strong administration, leadership and hospitality experience may be considered for an Administration Manager role with additional responsibilities
Full time or part-time position available

Pay: $53,033.97 – $150,350.01 per year

Work Location: In person

📌 Office / Reception Staff – Potential Administration Manager Healesville
🏢 Important Group
📍 Healesville