We are seeking a dependable Reservation Support
Representative to assist clients with reservation inquiries,
coordination, confirmations, and ongoing service requests. This
position focuses on providing accurate information while ensuring
reservation details remain organized and up to date. The ideal
candidate communicates professionally, pays close attention to
details, and enjoys assisting clients in a remote environment.
Responsibilities Respond to reservation-related questions and
requests Gather information regarding client needs and preferences
Research availability and appropriate service options Assist with
coordinating reservations and confirmations Review reservation
details and documentation for accuracy Communicate updates and
key information to clients Assist with modifications and
special requests Maintain accurate client and reservation records




Follow up on outstanding requests Coordinate with service providers
when necessary Maintain qualified customer service standards
Qualifications Solid written and verbal communication Excellent
attention to detail and accuracy Good organizational and
time-management skills Customer-focused and professional
Comfortable using email and online systems Ability to research and
organize information Reliable and able to manage multiple tasks
Previous customer service, reservations, hospitality, or related
experience is helpful but not required Position Highlights 100%
remote environment Onboarding and training provided Ongoing
education and development Access to professional tools and online
resources Continuing learning opportunities Supportive team
setting

📌 Reservation Support Representative Queensland
🏢 Alegria Travel Services
📍 Queensland