Job Description

We are seeking a dedicated and customer-focused Technical Support Officer to join our growing business. Based in Sydney CBD, this Level 2 support role will play a key part in delivering exceptional technical support and contributing to a team-oriented, high-performing team.

Reporting to the Service Delivery Manager, you will provide responsive, professional, and personalised support to employees across the NSW business, ensuring a high level of service and a seamless technology experience.

Some of the key responsibilities in this role include:
Identifying and proactively resolving IT issues, primarily for the Sydney offices.
Providing first and second level hardware and software support.
Adhering to all processes and documenting procedures accordingly.
Making recommendations on upgrades and replacements when necessary.




Proactively building the IT brand via local delivery of customer facing technology initiatives.
Participate in projects as required.

What’s in It for you?
Named Forbes World's Best Employers 2025 & TIME World's Best Companies 2025!
Wide range of perks designed to support your career, wellbeing, and lifestyle.
Colliers Balance - to support lifestyle & wellbeing.
Industry leading leave – including 26 weeks of parental leave, additional paid leave, volunteering, and loyalty leave.
Formal career development & recognition programs.
Creative technology & tools to drive your productivity.

📌 Technical Support Officer Sydney
🏢 Colliers
📍 Sydney