Equifax in Brisbane or Sydney seeks a Team Leader to empower a frontline team handling customer issues across Correction, IDR, and EDR. You will coach, ensure quality assurance, and drive process improvements to deliver compliant, fair case outcomes.
You will lead daily operations, manage workloads, and oversee performance reviews and escalations, with a focus on delivering exceptional service within regulatory guidelines.
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📌 Dispute Resolution Team Lead — Coaching & Compliance New South Wales (Australia)
🏢 Equifax
📍 Australia
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