Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere recent. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Key Responsibilities:
Manage all incoming reservations via phone, email, and online channels
Process bookings, cancellations, and amendments accurately and efficiently
Communicate guest special requests
Assist in resolving guest enquiries and concerns in a qualified and timely manner




Maintain up-to-date knowledge of room types, rates, and promotions, identifying upselling opportunities
Support Reservations and Front Desk operations as required

Skills & Experience:
Previous experience in reservations, reception, or a customer-facing hospitality role
Strong communication, organisational, and problem-solving skills
High standard of personal presentation and professionalism
Ability to work collaboratively within a team-focused environment
Experience with Opera Cloud or similar property management systems (highly regarded)
Availability to work a part-time roster, including weekends and public holidays

How You Work
Daymaker ethos — no one’s too big for the small things.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid growth opportunities across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.
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📌 Reservations Agent Rydges Esplanade Cairns Cairns North
🏢 Rydges Hotels and Resorts
📍 Cairns North