Our client a leading brand within domestic and international markets, is looking for additional help in their customer service area due to a recent surge in business.
We require someone with strong communication and organisation skills who has previously worked within a corporate setting assisting customers and to often tight timelines. We will need you to have a bright and can do attitude to assist this friendly and skilled team get through this busy period.
Responsibilities
Order taking - inbound calls & answer emails
Process purchase orders
Live chat (online customer service)
General admin duties
Liaise with Warehouse and logistics
Skills / Experience
Excellent communication skills
Confidence & maturity to deal with difficult customers
Previous phone based customer service experience
PC skills / MS Office
Experience using ERP & CRM systems
High level phone call etiquette and call handling skills
Ideally you will have experience working in the Pharmaceutical / Medical Device Industry
To be successful this role requires a high level of autonomy and ability to self-direct work!
Positive hourly rate paid weekly $$$. Office based role with some flexibility to work from home once trained.
If you feel you have the skills please forward your resume to or call Rachelle or Hillary on for more information.
Register your interest online OR Call DCL Recruitment on
J-18808-Ljbffr
📌 Customer Service Natural Health Industry Sydney
🏢 DCL Recruitment
📍 Sydney
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