Australian Optimal Recruitment – Sydney NSW

Contract, Casual/Temporary

11d ago , from Australian Optimal Recruitment
Based on Sydney's Northern Beaches
Excellent Hourly Rate
Ongoing Temp Role

Our client is the largest family-owned global company in the field of fragrances and flavours. As an international Swiss company, their passion is for creativity and innovation combined with an understanding of sensory perceptions and trends have built their world class reputation. They have significantly invested in Research and Development with excellent results in reinventing the best of what nature offers. Employing over 10,000 people worldwide in over 64 countries they are the best in their field.

You recent role:
Promote the "Customer Orientated" value within the Supply Chain Organisation
Build an intimate relationship with Firmenich commercial partners and Customers' key representatives
Provide solid customer service support to commercial and prospects.
Have close collaboration with commercial and related' stakeholders (internal & external) to deliver challenging customers' requirements / needs
Versatile and quick to address customer, commercial and related stakeholder's challenges/concerns while ensuring on time deliveries (Post Goods Issued timely)




Maintain clear effective communications with customers by highlighting potential issues, opportunities and action plans if such situations arise
Thorough follow up and closure on customer feedback and complaints
Monitor & track overseas shipments from affiliates till customers' receipt besides overseeing local plant supply to customers
Assist in reducing overall inventory costs by optimizing forecast, providing good analysis and provision of customer demand, rigorous monitoring of on time delivery
Participate in projects which require Customer Experience involvement

Experience needed:
Positive computer literacy and ability to master systems & tools: SAP, Atlas, Cristal
In-depth knowledge and usage of sales working processes
Proven ability to develop and maintain positive working relationship with clients
Team player, able to work with many different functions and people
Being organised
A proactive growth mindset and a can-do attitude
Degree/diploma highly advantageous

The successful candidate will have at least 3 years working experience as commercial assistant, customer service and supply chain with SAP experience essential.
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📌 Commercial Assistant New South Wales (Australia)
🏢 Australian Optimal Recruitment
📍 Australia