The Department of Education in Melbourne is seeking a proactive IT Help Desk Lead to coordinate the Help Desk team and drive superior service delivery for internal and external users.
You will oversee daily operations, monitor performance of teams handling user calls and queries, and contribute to operational reporting and documentation. The role requires leadership experience in IT Service Delivery, plus debugging and SQL skills, located in Melbourne, Australia.
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📌 Helpdesk Team Lead It Service Delivery Melbourne (Australia)
🏢 Department Of Education
📍 Australia
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