We are looking for an enthusiastic and self-motivated individual to join our sales team at Silverwater office
The key responsibility of this role include: /n
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Providing great skilled customer service and responding to inbound telephone customer calls and emails queries.
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Ensure customers are kept informed and expectations are met and exceeded.
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Engaging with customers to understand their needs and requirements in a friendly & professional manner offering them support & solutions.
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Maintaining relationships with current and potential customers to ensure customer satisfaction and future business prospects.
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Undertake admin duties ensuring you represent our brand to a high professional standard in dealings with our external clients, internal staff and office visitors.
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Assist the with quotations, estimation, invoicing and regular marketing.
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Entering & processing orders to be released to production.
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Provide support to other office and factory staff, sales consultants and management.
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Assist with procurement and stock control where required.
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Manage & maintain relevant database and timely update the information systems.
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As part of the team ensure all goods are supplied within acceptable time frames as requested by customers.
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Other duties as requested.
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To succeed in this role you will ideally need, /n
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Previous customer service/internal sales/admin experience is advantageous.
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Previous office administration and quotation experience would be highly regarded
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Ability to multi-task and work effectively in a busy and quick paced environment.
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Exceptional written and verbal communication skills.
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High level of accuracy and attention to detail.
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Excellent organizational skills and ability to manage their time effectively without supervision.
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Proactive and enthusiastic attitude.
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Ability to work both independently with initiative, and as a team member.
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Excellent remuneration offered in proportion to skills and experience.