Company Description AjithKRG Technologies, Inc.,ajith(at)***** Avenue Stanford, Suite , Valencia, CA *****Direct : Ext : 310 Job Description Job Title: Network Support Location: Redmond WA Duration: Full Time Job Description: 3 + years' Network Engineer experience in supporting production environment including customer facing or customer support roles.
Having Azure domain experiences is a big asset.
Soft Skills Leadership - handle technically challenging and politically sensitive customer situations Solid communications skills - Excellent spoken and written English communication skills Effective,



polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills Cross-team collaboration Networking Skills Experience with networking concepts including Load balancer, Routing, Switching, Security Experience and familiarity with networking tools (ping, tracert, wire shark, etc.) Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line) Experience and understanding of the OSI model and related concepts Additional Information All your information will be kept confidential according to EEO guidelines.

📌 Network Support (Western Australia)
🏢 krg technology
📍 Western Australia