Medbill in Australia is seeking a hands-on Senior Customer Success Manager to lead and grow our Customer Success function as we scale our healthcare SaaS platform for 1,000+ doctors and practices nationwide.
You will own the customer journey from onboarding to retention, coach the team, and work with Sales, Product and Operations to improve service delivery using data and AI-driven insights.Experience building high-performing teams and a practical leadership style are essential, along with
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