Regional Liaison Officer | Casual | Cooktown, QLDLooking for a role that's more than just a job?
This is your chance to support and advocate for workers from Pacific Island nations while they live and work in Australia under the Pacific Australia Labour Mobility Scheme (PALMS).
As a Casual Liaison Officer, you'll play a vital role in ensuring workers feel supported, safe, and connected - both on and off the job.About the RoleThis is a hands-on, people-first position where no two days look the same.
You'll be the trusted point of contact for PALMS workers, providing pastoral care and practical support across a range of areas.This is a casual role, offering flexibility, but it does require availability outside standard business hours & weekends to respond to worker needs, arrivals, emergencies, and key support activities.Because some worker needs can be urgent or time-sensitive, being locally based and readily able to provide face-to-face support in the Cooktown area is important.What You'll Be DoingBuilding strong, supportive relationships with PALMS workersProviding pastoral care including support with:Medical appointments and wellbeingAccommodation and transportWorkplace matters and advocacyCommunity connection (including church attendance)Assisting with arrivals, inductions,



and departuresBeing available for after-hours support when requiredConducting regular check-ins and accommodation inspectionsSupporting worker wellbeing, safety, and productivityActing as a key link between workers, MADEC, and host employersPromoting a strong safety culture and supporting WHS processesAbout YouYou're someone who genuinely cares about people and thrives in a agile, community-focused environment.You'll Bring:Experience working with culturally and linguistically diverse communitiesStrong local knowledge and community connectionsEmpathy, patience, and a natural ability to build trustExcellent communication and problem-solving skillsThe ability to work independently and manage competing prioritiesConfidence using various computer systems (Word, Excel, email) and report writingRequirementsCurrent National Police CheckCurrent driver's licence (essential for transporting workers)Why Join Us?
Be part of a purpose-driven organisation making a real impactFlexible casual role with variety and autonomyOpportunity to work closely with diverse communitiesPlay a key role in supporting worker wellbeing and successAt MADEC, we're proud of our inclusive culture and commitment to supporting people from all walks of life.
If you're passionate about helping others and want a role with meaning, we'd love to hear from you.
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📌 Regional Liaison Officer | Casual | Cooktown, Qld (Queensland)
🏢 Madec Australia
📍 Queensland