Title: Manager Collection ServicesLocation: North Ryde, AustraliaFull timeJob DescriptionAnnual base salary from $126,306 - $140,543 per annum (HEW Level 8) plus 17% superannuation and annual leave loadingFull-time, continuing appointmentMacquarie University, Wallumattagal Campus, North RydeAs Manager, Collection Services, you will lead and develop the Collections Services team to deliver equitable, streamlined access to library resources, with a particular focus on prescribed learning resources that enable student success.About the RoleYou will oversee core services including resource procurement, interlibrary loans and resource sharing, unit readings, accessibility services, and open educational resources, while developing the standards, documentation, and procedures that support consistent, scalable service delivery.
You will work closely with the Library Management Team to deliver on Waranara Library's Strategic Plan *********.Reporting to the Director, Resources and Discovery, you will translate Library and University strategy into prioritised plans, service roadmaps, and measurable outcomes that improve library services and the client experience.Your responsibilities will include:Lead the Collections Services team to deliver equitable, timely access to prescribed and other learning resourcesProvide strong people leadership through clear expectations, coaching, performance development, and workforce planning to build a high-performing teamEnsure excellent end-to-end delivery of interlibrary loans and resource sharing, unit readings, accessibility services, open educational resources, and procurementPartner with academic and professional stakeholders to understand needs, manage expectations, and improve staff and student experienceDrive continuous improvement using data and feedback (including service standards, KPIs, and turnaround times), and report recommendations and risks to library managementMaintain fit-for-purpose procedures, process controls, and documentation to support consistent service deliveryEnsure compliance and risk management across the portfolio (including copyright and licensing, privacy/confidentiality, WHS and EEO)Manage vendor and licence relationships to ensure value, quality,



and continuity of serviceAbout UsThe University Library provides high-quality, client-centred services, information resources and learning spaces that underpin world-class research and transformative education.
In partnership with academics and other university service providers, the Library contributes to the development of graduate capabilities, research capacity, student experience, teaching excellence and community engagementAbout YouYou are a values-led leader who cares about equitable access to information and enjoys improving services that make a genuine difference for students and staff.
You bring significant leadership experience and a demonstrated ability to lead creative, high-performing teams, along with strong stakeholder management skills and a practical approach to continuous service improvement.Selection CriteriaDegree in an information management related discipline, with extensive management experience, or an equivalent combination of relevant experience, and qualifications/training.Significant leadership experience with demonstrated ability to lead innovative, high-performing teams.Extensive experience designing workflows, procedures, and implementing continuous improvement particularly in interlibrary loans, procurement, accessibility services, open educational resources, and unit readings management.Extensive experience in integrated library management systems and specialist technologies supporting interlibrary loans and unit readings such as Alma, Leganto, Rapido, RapidILL.Demonstrated experience developing and managing stakeholder and partner relationships.High-level knowledge of copyright, licensing and intellectual property requirements relevant to resource acquisitions, interlibrary loans, accessibility services, open educational resources, and unit readings management,



and demonstrated ability to apply this in practice.Experience developing and implementing service delivery plans, programs and initiatives and proven ability to analyse and interpret highly complex information from numerous sources.Other Specific RequirementsWork hours may vary from time to time to accommodate business needsWhy Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives.
Since our foundation over 60 years ago, we have aspired to be a different type of university.
Over the years, we have grown to become the centre of a vibrant local and global community.
Connect with us today.We rank amongst the top employers in the Australian Workplace Employers Index.
Explore the fantastic benefits available to you when you become part of the team at Macquarie University.BenefitsFlexible, hybrid work arrangements17% SuperannuationSubsidised onsite parking optionsExtensive training and professional development programsOnsite childcare facilities to support working parentsOnsite vacation care during school holidaysDiscounted health insuranceSubsidised membership at our Sport & Aquatic CentreAccess to an Employee Assistance Program for free and confidential supportConvenient onsite GP, imaging, and physiotherapy clinicsA Place Where You BelongAt Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work.
We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community.
Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.Flexible WorkAt Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.
See how we lead in flexible work to enable an outcome focused and inclusive workplace.
To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
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📌 Manager Collection Services Job At Macquarie University In North Ryde, Nsw,Australia (Sydney)
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