Customer Service Representative supporting national accounts in a quick-paced team environment.We think outside the box by redefining recruitment.Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.Synergie Australia is seeking a Customer Service Representative for a trusted client located in Northgate, QLDThe important parts:Pay:$***** per hour + SuperDuration:3-month temporary assignment with potential for permanent employmentHours:Monday-Friday 9:00am - 5:00pmLocation: Northgate QLDWhat you will be required to do:You'll be responsible for delivering exceptional customer service while supporting national accounts and managing customer enquiries across multiple channels.Responding to customer enquiries via phone and emailManaging customer requests through Salesforce and internal systemsCoordinating service bookings and scheduling requirementsResolving customer issues and complaints in a professional mannerMaintaining accurate customer records and account informationLiaising with internal departments to ensure service delivery standards are metWorking within KPI and service level expectationsBuilding strong relationships with customers and stakeholdersTo be successful in the role you will:Previous experience within a customer service or contact centre environmentStrong communication skills,



both written and verbalExcellent organisational and time management abilitiesHigh attention to detail and data entry accuracyProficiency with Microsoft Office SuiteAbility to multitask and manage competing prioritiesExperience using Salesforce or other CRM systems will be highly regardedA positive attitude and strong customer-focused approachWhat's on offer for you:Opportunity to join a leading national organisationPotential to transition into a permanent position after three monthsSupportive and collaborative team environmentCareer development and progression opportunitiesHybrid working arrangement available upon permanent conversionStable Monday to Friday rosterSynergie Australia delivers a full 360 recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future.
This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate.
If you aspire for better, let'swork together.
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📌 Customer Service Representative (Brisbane)
🏢 Synergie
📍 Brisbane