Kilburn, SAPart-Time Role – Flexible Hours to Suit the Right CandidateCompetitive Salary + Bonus Scheme + BenefitsGenuine Career Development OpportunitiesAt Capral Aluminium, we don't just shape aluminium — we help shape Australia's homes, industries, infrastructure and communities.As Australia's leading manufacturer and distributor of premium aluminium products and systems, we're looking for a friendly, organised and customer-focused Customer Service Officer to join our Kilburn team.This office-based role is ideal for someone who enjoys helping customers, solving problems and working as part of a supportive team.
Whether you're returning to the workforce, looking for greater work-life balance, or simply seeking a rewarding part‐time chance, we'd love to hear from you.Working closely with our Sales and Warehouse teams, you'll play an important role in delivering exceptional customer service while helping ensure orders are processed accurately and efficiently.What's on OfferPart-time permanent position with flexible working hoursHours open to negotiation to suit the right candidateGenuine opportunities for career development and progressionComprehensive on-the-job trainingCompetitive salary plus bonus schemeEmployee Assistance Program (EAP)Supportive, values-driven workplace cultureBe part of Australia's leading aluminium manufacturer and distributorAbout the RoleProcessing customer sales orders accurately and efficientlyResponding to customer enquiries via phone and emailProviding quotes, product information,



lead times and order updatesWorking closely with the Sales and Warehouse teams to ensure customer expectations are metCoordinating customer enquiries and resolving issues promptlyProcessing credit claims in line with company policyMaintaining accurate customer records and documentationBuilding strong relationships with customers through outstanding serviceContributing to continuous improvement initiatives and supporting a positive team environmentAbout YouWe're looking for someone who enjoys working with people and takes pride in delivering exceptional customer experiences.You'll ideally have:Previous experience in customer service, administration or internal salesExcellent communication and interpersonal skillsPrevious experience in the Aluminium Door & Window industry would be preferredStrong computer skills and attention to detailA professional and friendly telephone mannerExcellent organisational and time management skillsThe ability to manage competing priorities in a busy environmentA proactive approach to problem-solvingA commitment to safety, teamwork and reliabilityEmployment at CapralOur strong values-based culture is central to everything we do.
Capral's five core values—Safety First, Customer Success, Play Fair, Better Every Day and Own It—guide the way we work and support each other every day.As part of our diversity and inclusion journey, Capral is aiming to increase the representation of women across our businesses.
We strongly encourage female applicants to apply for this position.Applicants must be willing to undertake a pre-employment medical, including drug and alcohol testing.
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📌 Customer Service Officer (Part-Time - Flexible Hours) Kilburn (Adelaide)
🏢 Capral
📍 Adelaide