South West Radiology is seeking an experienced Contact Centre and Quality Assurance Manager to lead the radiology contact centre and drive a patient-centred service across the organisation.
Based in Liverpool, with occasional travel to other SWR sites, this hands-on leadership role combines contact centre operations, quality assurance, coaching, training and data-driven service improvements to ensure accurate, timely assistance for bookings, referrals and results inquiries.
Radiology Contact Centre & Quality Leader Liverpool, NSW, AU
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📌 Radiology Contact Centre & Quality Leader (New South Wales)
🏢 SOUTH WEST RADIOLOGY
📍 New South Wales
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