Job Description
Australian Department of Defence in Cooma NSW seeks APS 4 Service Delivery Support Officers to back a national team delivering service outcomes and guidance to APS 3 staff.
You will answer customer enquiries across channels, provide real-time guidance, conduct analysis and contribute to continuous improvement.
This role requires relationship building with stakeholders, adherence to policies and values, and resilience as work locations may shift under Defence estate plans.
📌 Service Delivery Specialist (Aps4) -- Customer Impact (Cooma)
🏢 Australian Department Of Defence
📍 Cooma
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