Job Description
Eden's Excavations & Piling | Epping, VIC
Want a role that gets you out from behind the desk and into the action?
Eden's Excavations & Piling is looking for a switched-on, organised, flexible and proactive Operations Support Officer to join our team at our Epping office.
We're a growing business working across excavation, piling and basement construction, and we're looking for someone who wants more than a standard office administration role.
This is a varied position where you'll be right in the middle of our day-to-day operations — coordinating people, plant, machinery, transport, materials, paperwork and site requirements to keep our projects running smoothly.
You'll spend time in the office coordinating operations, but you'll also have opportunities to get onsite, see our projects firsthand and work directly with our crews and site teams.
You'll also work closely with the directors of Eden's Excavations & Piling, giving you direct exposure to the planning, decision-making and coordination involved in running construction projects and a growing business.
The nature of construction and our operations means that flexibility and communication are an important part of this position.
The successful applicant will be expected to be contactable by the directors on most days, with the understanding that there will be occasional calls, texts or emails outside standard working hours when operational matters require attention.
Being reliable, responsive and easy to communicate with is essential to this role.
What You'll Be Doing
You'll become an important link between our directors, office team, clients, operators, site teams, transport providers and suppliers.
Your responsibilities will include:
Scheduling people and plant across excavation, piling and basement construction projects
Taking and coordinating current job bookings
Answering and managing calls from clients, operators and internal staff
Responding to emails and operational requests in a timely manner
Working closely with the directors to coordinate day-to-day operations




Coordinating machinery and plant requirements for upcoming jobs
Organising and scheduling transport of machinery and plant to and from jobsites
Organising logistics and materials required by our onsite teams
Preparing and managing job-specific inductions and any other required compliance documentation
Providing SWMS and other required documentation to clients and onsite personnel
Visiting jobsites to understand project requirements, assist with coordination and develop your knowledge of our operations
Helping identify and resolve logistical issues before they impact the job
About You
We're looking for someone who is:
Highly organised, reliable and flexible
A confident communicator who isn't afraid to pick up the phone
Comfortable dealing with clients, staff, operators, contractors and suppliers
Able to manage multiple tasks
Responsive to calls, emails and operational requirements
Comfortable with occasional communication outside standard working hours
Detail-oriented, particularly when it comes to paperwork and compliance
Confident using computers, email and administrative systems
Happy to get out of the office and onto jobsites
Keen to learn about construction, operations, OHS and safety
Someone who takes pride in getting things organised and making sure the job is ready to go
Eager to learn directly from experienced industry professionals and take on new challenges
Industry Experience Is a Bonus
However, direct industry experience isn't everything.
We're also interested in people with strong organisational and communication skills who have the right attitude, work ethic, initiative and willingness to learn.
If you're practical,



switched-on and enjoy being busy, we'll give you the opportunity to build your knowledge of the industry and develop alongside the business.
Why Join Eden's Excavations & Piling?
This is an opportunity to become a key part of a hands‐on operations team and develop a broad understanding of how excavation, piling and basement construction projects are delivered.
You'll get:
A varied role where no two days are the same
A combination of office and onsite work
The opportunity to work directly alongside the company directors
Exposure to real‐world project planning and operational decision‐making
Exposure to excavation, piling and basement construction projects
The opportunity to work around excavators, piling equipment and other heavy machinery
Practical, firsthand experience of construction site operations
Opportunities for additional training and professional development
Potential training in OHS, workplace safety and compliance
The opportunity to develop your skills and take on greater responsibility over time
A hands‐on and practical team environment
The opportunity to build a long‐term career within a growing business
Unlock job insights
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Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How many years' experience do you have as an Operations Support Officer?
How much notice are you required to give your current employer?
Do you have any leave planned in the next 6 months?
Have you worked in a role which requires a sound understanding of OH&S;/WHS?
How many years' experience do you have in the construction industry?
Do you have current Occupational First Aid accreditation?
Are you available to work outside your usual hours when required?
(e.g. weekends, evenings, public holidays)
Have you completed a qualification in Work Health & Safety?
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📌 Operations Support Officer (Victoria)
🏢 Edens Excavations
📍 Victoria