Job Description
Position Accountabilities & Activities
Pick‐Up and Delivery
Review daily run‐sheet and whiteboard prior to commencing deliveries or pickups.
Conduct pre‐departure vehicle inspections and report any issues.
Safely load items using correct tie‐down and securing methods.
Transport, unload, and deliver freight in a manner that prevents damage, spoilage, or loss.
Follow all customer‐specific delivery instructions agreed prior to dispatch.
Maintain accurate documentation, including delivery signatures on Job Cards and Consignment Notes.
Adhere to scheduled routes and timeframes.
Navigate efficiently using approved map applications.
Select optimal routes considering traffic, construction, and other environmental factors.
Safety
Follow best‐practice safety procedures during driving, loading, and unloading.
Immediately notify the Store Manager of any accidents, incidents, or hazards encountered while off‐site.
Professional Packing
Follow PACK & SEND's packing standards, guidelines, and approved methods.
Pack, weigh, measure, and label items for shipment or storage.
Use packing tools and materials correctly, including hand tools, adhesives, cushioning materials, and pallet jacks.
Maintain a clean, organised, and safe packing and warehouse area.
Training
Complete all required e‐Learning modules, webinars, and competency‐based training.
Apply newly acquired skills to improve packing quality, customer service, and operational efficiency.
Compliance & Safety
Apply PACK & SEND's WH&S; policies at all times.
Conduct duties in accordance with the PACK & SEND Code of Conduct, ensuring professionalism, brand integrity, and respectful customer interactions.
Follow all operational procedures, including freight handling, documentation, and customer communication standards.
Note: The above outlines minimum role requirements.
Additional duties may be assigned at the discretion of the company.




Position Qualifications, Skills and Professional Experience
Qualifications
Completion of High School (Year 12 or equivalent).
Valid Australian Driver's Licence.
Experience
Experience in a fast‐paced retail, logistics, or customer‐service environment.
Experience coordinating or supporting team activities (desirable).
Skills
Strong analytical and problem‐solving skills.
High level of computer literacy, including Microsoft Office and Google Workspace.
Ability to follow structured processes and adapt to operational changes.
Attributes
Excellent written and verbal communication skills.
Professional presentation and punctuality.
Self‐motivated, reliable, and committed to high standards of customer service.
Energetic, enthusiastic, and proactive.
Embraces change and continuous improvement.
Highly organised with solid prioritisation skills.
What We Offer
A respected role within one of Australia's most recognised logistics and packaging networks.
Competitive pay, consistent hours, and job security.
Full training across PACK & SEND's industry‐leading packing standards and operational systems.
A positive, team‐focused environment where your contribution is genuinely valued.
Modern equipment, safe work practices, and a strong commitment to your wellbeing.
Clear pathways to develop your skills in logistics, customer service, and store operations.
Real variety — no two days are the same, with exposure to unique items, customers, and challenges.
Employment Options
Part‐time and casual vacancies available, ideal for candidates seeking flexible work arrangements.
Flexible rostered hours, with shifts that can be tailored around study, secondary employment, or personal commitments.
Opportunities to increase hours during peak periods based on performance and business needs.
Pay: $***** – $***** per hour
Expected hours: *********** per week
Benefits:
Employee mentoring program
Work Location: In person

📌 Logistics Driver & Professional Packer (New South Wales)
🏢 NAN
📍 New South Wales