Job Description
About the Role
Our client is seeking a diligent and organized E-commerce Operations Specialist to join their team in Queenstown .
This role is critical for ensuring the smooth and efficient day-to-day operations of their online store, from inventory management and order fulfillment to customer service support.
You will play a key part in optimizing operational workflows, resolving logistical challenges, and contributing to a seamless customer experience.
This position requires a hands‐on approach and a keen eye for detail to maintain high standards of service and efficiency within their e-commerce business.
Key Responsibilities
Oversee daily e-commerce operations, including order processing, inventory management, and shipping logistics.
Coordinate with third‐party logistics providers to ensure timely and accurate order fulfillment.
Monitor inventory levels and work with suppliers to maintain adequate stock.
Handle customer inquiries and resolve issues related to orders, shipping, and product information.




Identify opportunities for process improvement to enhance operational efficiency and reduce costs.
Ensure compliance with company policies and industry standards in all operational activities.
Requirements
1-3 years of experience in e-commerce operations, logistics, or a related field.
Strong understanding of order fulfillment processes, inventory management, and shipping procedures.
Proficiency in using e-commerce platforms and order management systems.
Excellent organizational and problem‐solving skills.
Solid communication and interpersonal abilities to coordinate with internal teams and external partners.
Attention to detail and a commitment to accuracy in all tasks.
Benefits
Competitive annual salary and potential for overtime pay.
Opportunity to contribute to the operational success of a growing e-commerce business.
Comprehensive health and wellness benefits package.
Paid time off and company holidays.
A stable and supportive work setting in Queenstown .

📌 E-Commerce Operations Specialist (Western Australia)
🏢 Placements24
📍 Western Australia