Garage doors office Administrator provides essential support by managing customer inquiries, scheduling installations and service calls, processing orders, maintaining records, and coordinating with technicians and sales teams.
Key responsibilities
Act as a primary point of contact for customers, handling inquiries, complaints, and providing information about products and services
Coordinate and schedule technician appointments for installations, maintenance, and repairs
Process customer orders, enter work orders, and manage inventory related to garage door parts and hardware
Serve as a liaison between customers, the sales team, and field technicians, ensuring clear and productive communication
Maintain organized digital and paper records, including customer information, service history, and sales data
Provide general office support, such as filing, managing correspondence, and maintaining office supplies
Liaise with customers regarding deposit, progress and final payments
About you
Excellent verbal and written communication skills for interacting with customers and colleagues




Strong focus on providing high-quality customer service and maintaining a positive attitude
Proficient in MS Office, CRM systems, and other relevant software for data management and operations
Strong organizational skills, the ability to prioritize tasks, and manage multiple responsibilities simultaneously
High standard of professionalism and a professional phone manner
Willingness to learn the company's products, systems, and processes
Previous administrative or receptionist experience, particularly in the garage door industry, is often preferred but not always essential
Familiarity with scheduling software, CRM systems, and general office procedures is beneficial
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an office administrator?
How much notice are you required to give your current employer?
Steelpro
Neilson Financial Services
What can I earn as an Office Administrator
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📌 Office Administrator (New South Wales)
🏢 Precision Garage Doors and Gates
📍 New South Wales