Ready to take the lead while staying hands-on?
We're looking for a
Leading Hand
to join our On Highway team in Mackay. This is a great opportunity for a qualified heavy vehicle professional with strong technical knowledge and natural leadership skills to step into a key workshop role.
Working closely with the On Highway Supervisor and Service team, you'll help coordinate daily workshop activities, allocate work across the team and provide technical guidance to technicians, all while remaining hands-on with servicing, repairs and overhaul work.
About the Role
As Leading Hand, you'll play an important part in ensuring workshop jobs are completed safely, efficiently and to a high standard, with a strong focus on meeting customer schedules.
Your responsibilities will include:
Coordinating daily workshop activities and helping manage workflow to meet customer requirements
Allocating repair jobs to technicians based on workload and capability
Providing hands-on technical support and guidance to the workshop team
Carrying out servicing, repairs and overhaul work in the workshop
Coaching technicians and promoting high standards of safety, quality and workmanship
Identifying opportunities to improve workshop productivity and efficiency
Communicating with Service Advisors regarding additional work, job progress and potential delays
Working closely with Service and Parts teams to ensure parts are available when required
Supporting technician training and development
Contributing to a safe, productive and customer-focused workshop environment.
About You
You're an experienced technician who enjoys being on the tools but is equally comfortable providing direction, solving technical problems and helping others perform at their best.
To be successful, you'll ideally bring:




At least 5 years' experience within the heavy vehicle or engine industry
Strong technical knowledge of heavy vehicle engines, servicing and repairs
Experience with Detroit, Allison and/or MTU products will be highly regarded
Sound knowledge of Series 60 engines
Previous leadership, supervisory or Leading Hand experience, or the capability to step into a leadership position
Strong organisational and time management skills
The ability to motivate, coach and support a team
An understanding of workshop productivity, labour costs, labour sales and gross margin
Confidence using computer-based systems
Strong communication and problem-solving skills.
Why choose Team Penske?
At Penske, we know that it is our people at the heart of our success, and we want to make sure you have everything you need to do a excellent job. That is why as well as a great work environment, we offer the following benefits:
Flexible work arrangements that work for the individual and the business
Onsite parking
Accredited Training & Development Programs
Commitment to providing the highest levels of safety, technical and leadership training
Competitive Remuneration
Reward and Recognition Programs
Employee Referral Program - generous employee referral fees.
Employee Assistance Program.
Family Friendly Benefits including Paid Parental Leave
Penske Perks: save $****'s with access to discounts from your favourite retailers
About Penske in Australia & New Zealand
Iconic in motorsport and in business,



the Penske brand is proudly represented in Australia and New Zealand through businesses, including Penske Australia & New Zealand, Penske Truck Leasing, Penske Automotive Australia.
Penske Australia & New Zealand is a leading supplier of the world's finest heavy-duty trucks, diesel engines, gas engines, and power systems. We proudly distributes the Western Star Trucks, MAN Truck & Bus, Dennis Eagle, mtu, Bergen Engines, Detroit, Allison Transmission, and Sauer Compressors brands. And we operate across the most dynamic markets, including commercial vehicles, mining, energy solutions, defence, rail, marine, construction and industrial, oil and gas, and agriculture.
And through Penske Truck Leasing, we offer convenient and professional truck rental and leasing services.
We value and embrace diversity, equity, and inclusion in everything we do. If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, veterans, with disability, and those who are culturally and linguistically diverse. Require reasonable adjustments to the recruitment process? Please let us know.
Penske Australia and Penske New Zealand are 100% subsidiaries of Penske Automotive Group, a Fortune 500 company that is listed on the New York Stock Exchange. Penske Truck Leasing forms part of Penske Transportation Solutions. Both Penske Automotive Group and Penske Transportation Solutions form part of the global Penske Corporation.
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📌 Leading Hand - On Highway (North Mackay)
🏢 Penske Australia
📍 North Mackay