Job Description
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Permanent Part-time (22.5 hours per week)opportunity with a growth scale-up
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Sydney-based (hybrid)
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In-house training and opportunities to support your career progression
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Quotes &Events; Manager
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Permanent Part-time (22.5 hours per week)opportunity with a growth scale-up
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Sydney-based (hybrid)
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In-house training and opportunities to support your career progression
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Crossroad between events | food | tech
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About the Company:
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Hampr is an online B2B platform based in Australia. We provide a marketplace and online tools for Australian companies to manage everything relating to food and events for their offices. We are a small scale up tech company that takes prides in developing valuable tools for our customers to save time and money when it comes to the pre-purchase and post-purchase challenges when ordering food for their office. We are rapidly expanding and we need skilled people with the right attitude to help create an industry leading inbound engine.
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What we are looking for
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We are looking for an enthusiastic and versatile individual to work with an established AU/NZ online marketplace that connects corporate customers with food and event suppliers.
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This role will require you to manage a small team andassist in managing both simplecomplex quotes and recommendations to help our customers select food for their corporate meetings, networking events, team lunches, training activities, seminars etc.
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Aside from your skills and experience, we are also looking for someone with strong knowledge and love of food and office/event catering.
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Catering and hospitality experience - including creating and managing menus for hotels and large restaurants will be favourable.
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What you will be doing:
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Help customers find the best options for their catering & event needs
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Prepare catering/event recommendations and quotes for corporate meetings, networking events, team lunches, training activities, seminars, celebrations, social occasions etc.
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Build strong relationships with various event suppliers - i.e. caterers, staffing providers, pop-up stands, entertainment services, decorators, venues etc
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Be the principal customer contact for all quote & event related queries while offering support and solutions
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Leverage your communication skills and industry knowledge to create ideal solutions that fit each customers needs and budget.
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Point of contact for all Hampr Internal events (sales networking events, seminars, training activities etc.)
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Provide excellent customer service
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Provide creative solutions and problem-solving that shows our customers that were really listening to them and doing right by them
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Leverage your exceptional interpersonal skills to support customers through various communication channels including phone, email and live chat Record and modify customer/supplier information within the CRM
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Leverage your detailed product knowledge and educate customers to effectively use Hampr's platform.
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Build champions out of our customers.
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Identify opportunities to deliver additional value to customers through Hampr's product/service verticals
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Team Management
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Provide clear direction, motivation, and support to off-shore quotes team members.
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Set clear goals, objectives, and deadlines for projects or tasks. Work with the team to develop action plans and strategies to achieve these goals efficiently.
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Regularly assess and provide feedback on individual and team performance.
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Serve as a liaison between the team and higher management or other departments.
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Your Profile:
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Demonstrated Understanding of B2B
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Strong commercial acumen, solution selling, account management and business planning skills.
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Highly developed negotiation, communication, organisational and influencing skills
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Demonstrated ability to offer unique perspectives on business issues, analyse data and information,



and create customised solutions for customers.
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Relevant Experience
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3+ years experience within B2B sector
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Fluency in Google Suite, Slack, Front and Canva.
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Excellent written and verbal communication skills.
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Demonstrated knowledge and awareness of the corporate catering and events industry will be looked upon favourably.
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A true foodie at heart, who loves nothing more than exploring the latest culinary trend.
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Hard Skills
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You have solid people management skills
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You have strong attention to detail.
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Technically savvy ability to understand and use new technology with ease and speed.
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Good working knowledge of reporting and CRM systems.
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You get things done
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Self-motivated, a self-starter, highly organised, able to respond quickly to needs, get stuff done, put out fires and delight customers.
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You back yourself - you're curious and a fast learner, who is not afraid to make informed decisions.
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You think outside of the box and use creative problem-solving skills to navigate customer/supplier relationships.
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You love working collaboratively, a true teamplayer at heart and proactive in seeking solutions that solve customer challenges.
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Why work with us?
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Work in a friendly, flexible work environment with a small team and a culture of learning.
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Unlimited complementary snacks for the days you're in the office.
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Lunch provided once per week in the office.
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Directly impact the customer experience and guide the direction of the product. If you like the idea of making an impact early on then this is the place to be.
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Be an early employee at a thriving scale up.
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Anyone entering our company will have the opportunity to shape the culture and be an integral part of setting it up for long term success.
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We believe that everyone has the ability to make a difference and that a diverse team generates more innovation and bigger ideas. We pride ourselves on never discriminating on any basis including race, religion, nationality, gender, sexual orientation, age, marital, or disability status.
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📌 Events & Quotes Specialist (New South Wales)
🏢 Hampr Pte
📍 New South Wales