Townsville, Full Time, Automotive
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Recent expansion has created an exciting new opportunity
Attractive remuneration package
Join the growing team at Carmichael Ford in Townsville
Due to continued growth and recent expansion, Carmichael Ford Townsville has an exciting opportunity for a Workshop Controller to join our Service Department.
This is a key leadership position responsible for keeping our busy workshop running smoothly, efficiently and to a high standard. You'll coordinate the day-to-day workflow, support our technicians and help ensure our customers receive the quality service they expect from Carmichael Ford.
You'll be well supported by our Workshop Foreman and experienced management team, making this an excellent chance for someone looking to take ownership of workshop performance while continuing to develop their automotive career.
Your day-to-day responsibilities will include
Managing and controlling daily workshop workflow
Allocating jobs effectively across the technician team
Monitoring technician performance, productivity and efficiency
Driving performance and helping the team achieve workshop targets
Maintaining a strong focus on safety and quality
Ensuring work is completed efficiently and to a high standard




Helping ensure customer satisfaction expectations are consistently met
Working closely with the Workshop Foreman and management team
To succeed in this role, you'll need
Previous experience within an automotive dealership or workshop environment
A good understanding of dealership and service department operations
Excellent organisation and time management skills
The ability to remain calm and perform effectively under pressure
Strong leadership skills with the ability to motivate and drive team performance
High standards for yourself and those around you
A strong commitment to safety, quality and customer satisfaction
Previous Ford experience would be highly regarded, but isn't essential. More importantly, we're looking for someone with the right automotive experience, leadership ability and drive to make a positive impact within the workshop.
Carmichael Ford is part of the Q Automotive Group, a family-owned automotive group established for over 30 years. With multiple locations and leading automotive franchises across the group, we can offer a supportive environment along with genuine career progression opportunities for the right person.
An attractive remuneration package will be offered, commensurate with your skills and experience.
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📌 Workshop Controller (Townsville)
🏢 Q Automotive Group
📍 Townsville