ABOUT US
Western Sydney Migrant Resource Centre (WSMRC) is a leading community organisation supporting newly arrived migrants, refugees, and culturally diverse communities across Western Sydney.
For over 40 years, WSMRC has worked alongside communities to strengthen settlement outcomes, build resilience, and create opportunities for social and economic participation.
WSMRC provides a range of wrap-around programs supporting our core settlement services, including family and children services, older-persons support, disability and health support, youth activities, and a variety of other information-based advisory and community leadership programs.
We believe communities are strongest when people feel safe, connected, and empowered.
That's why we design and deliver programs with community, informed by lived experience, cultural knowledge, and genuine partnership.
When you join WSMRC, you join a purpose-driven organisation committed to equity, cultural safety and meaningful impact.
VISION, MISSION, VALUES
Our vision is for a diverse and inclusive Australia where everyone can belong, contribute, and thrive.
Our mission is to support and champion diverse communities to become better informed, connected, and empowered.
We value:
COLLABORATION:
We are stronger together than we are apart.
Through respectful communication and meaningful partnerships, we work towards shared goals to deliver person-centred, best-practice services.
TRUST:
We value integrity, transparency, accountability, and ethical practices as the foundation for all our relationships and interactions.
EQUITY:
We are dedicated to promoting fairness and inclusivity, ensuring equitable access to opportunities and support services, and cultivating a safe environment that embraces diverse backgrounds and perspectives.
EXCELLENCE:
We are committed to delivering the highest standards of performance and quality outcomes.
We strive for continuous improvement and innovation.
THE OPPORTUNITY
We have an exciting opportunity for a
Head of Community Care and Youth Services
to join our
leadership team
.
This role sits within our Community Care and Youth Services portfolio, which brings together community-based programs supporting people and families across different stages of life, including
aged care, disability, health and youth services.
The purpose of this role is to provide
strategic leadership
across the portfolio, overseeing program delivery, financial performance, funding growth and team development, so that older people,



young people and their families across Western Sydney can access high-quality, connected support.
This role supports culturally and linguistically diverse older people, families and young people across Liverpool, Macarthur and Western Sydney.
This is a pivotal time to join WSMRC, with a robust focus on
securing new funding
opportunities, leading
tender and grant submissions
, and strengthening partnerships to expand our services in response to growing community need.
You will have genuine autonomy to shape the
strategic direction
of a diverse and meaningful program portfolio, build strong relationships with government and community stakeholders, and
lead a team
committed to making a real difference in people's lives.
This position is classified as Social and Community Services Employee,
Level 6 or 7
under the SCHADS Award.
THE RESPONSIBILITIES
Provide strategic oversight of program delivery, ensuring services meet funding, contractual and legislative requirements
Lead, inspire, and develop program teams, including recruitment, coaching and performance management
Identify and pursue new funding opportunities, and lead the development of grant and tender submissions
Develop and manage program budgets, monitoring financial performance and reporting on variances
Build and maintain relationships with government, funders, and community organisations to strengthen partnerships and service delivery
Represent WSMRC at sector forums, working groups and community networks
Oversee accurate and timely reporting on program performance, outcomes and compliance
Drive continuous improvement across systems, processes and service delivery practices
Ensure coordination and referral pathways across community care, aged care, disability and youth services
Promote a safe, inclusive and supportive workplace culture across the team
ABOUT YOU
You will bring
A relevant degree in social work, community services, social services, management or a related discipline
At least 5 years' experience in program management, including service delivery, reporting and financial management
Demonstrated




experience leading teams
, including coaching, performance management and building capability
Solid
financial management skills
, including budgeting, forecasting and financial reporting
Demonstrated
experience in grant and funding development,
including preparing submissions and managing acquittals
Strong understanding of the government, non-government and philanthropic funding environment
Highly developed written and verbal communication skills, with the ability to represent the organisation externally
A current or ability to obtain a Working with Children Check and National Police Check
It would be great if you also have
Demonstrated knowledge of CALD community services, particularly health, aged care, disability and youth service networks
Experience working across community development, program development and continuous improvement
Demonstrated strategic thinking and commercial acumen to identify opportunities for program growth and sustainability
Confidence using Microsoft 365 and Customer Relationship Management software
WHY WORK WITH US
We are a purpose-driven organisation grounded in empathy, cultural respect and community leadership.
Our team brings diverse lived experiences and works collaboratively to design programs shaped by the people we serve.
While we operate in the not-for-profit sector, we offer meaningful career experience, real responsibility, SCHADS Award conditions and access to salary packaging to increase your take-home pay.
If you are motivated by impact, equity and human connection, WSMRC offers more than employment – it offers purpose.
APPLY NOW!
Click the link to apply.
Your application should include an up-to-date
resume
.
A
cover letter
summarising how your skills, experience and qualifications align with the requirements of the role will be highly regarded (bullet points are encouraged).
Yes – we will actually read it!
For further information about WSMRC, please visit our website, .
For further information about this role, please contact ******
Notice to Third-Party Recruiters and Agencies:
Please note we do not accept unsolicited resumes, candidate profiles, or sales calls from staffing agencies or external recruiters.
Any unsolicited submissions sent to our team or employees will become our property, and we owe no fees or commissions if we hire that candidate.
Please do not contact our hiring managers or staff directly.
Thank you!

📌 Head Of Community Care And Youth Services (New South Wales)
🏢 Western Sydney MRC
📍 New South Wales