Job Description
We are seeking an organised, professional and patient-focused Casual Medical Receptionist to join our specialist clinic, which provides care across Nephrology, Psychiatry and Pulmonology. This role is ideal for someone who enjoys working in a fast-paced clinical workplace, has excellent communication skills, and can confidently support both patients and clinicians.
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Key responsibilities
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Warmly greet patients and manage check-ins for specialist consultations
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Answer phone calls, manage appointment bookings and coordinate follow-up visits
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Maintain accurate patient records and ensure timely scanning/uploading of documents
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Liaise with doctors, nurses and allied health staff regarding patient flow and scheduling
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Process payments, Medicare claims and private billing
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Assist with correspondence, referrals, reports and general administrative tasks
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Uphold confidentiality,



professionalism and a calm presence at all times
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About you
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Previous medical reception or health-care administration experience preferred
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Strong communication and interpersonal skills
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Ability to multitask and work efficiently during busy clinic sessions
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Familiarity with medical software (e.g., Genie, Best Practice, or similar) is an advantage
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Reliable, punctual and able to work flexibly across casual shifts
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Compassionate, respectful and comfortable supporting patients with complex medical needs
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Supportive specialist team environment
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Training in clinic processes and specialist workflows
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Flexible casual hours
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Opportunity to contribute meaningfully to patient care

📌 Medical Receptionist (Central Coast)
🏢 GOSFORD NEPHROLOGY
📍 Central Coast