Job Description
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XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
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XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and
Manufacturingdomains.
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We have 120+technocrats in Australia working at our clientlocations.
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XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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Must Have Skills: Providing Level 2/3 support across servers, M365, Azure, AWS, networking.
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Supporting complex real-timemonitoring environments.
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Part of end-to-end IT supportteam which also managed projects
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Active Directory, MicrosoftSCCM, MS Office, Odoo, SAP, BMC Remedy, QuickBooks, MSProjets, Service Now
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Nice to Have Skills:
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Life cycle of
Incidentsassociated
with EUC equipment and EUC software, and provide break/fixsupport, advice, and assistance to Authorized Users.
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Incident handling (P1/P2issues) and Proxy clustering and Slow browsing issues, URL filtering
(block/allowwebsites)
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Coordinate with Customers'vendors for provision of end-user support (e.g., Hardware Vendor techniciansfor warranty repair/replacement
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Replace equipment and/orsoftware in order to conduct a repair, support the Authorized User by copyingdata, performing backups and restoring data and backups to the replacementEUC device
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Operational support forcertified Network Printers / Scanners / MFPs / Plotters / Label Printers /Tag Printers using proxy network
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Loading/Reloading of PCs withCustomer standard image for deployment.
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operational support fordisaster recovery and BCP emergency response activities in the event ofemergency situations and annual testing requirements at local sites

📌 Euc Engineer (New South Wales)
🏢 XPT Software
📍 New South Wales