28 Sep
|
Arre
|
New South Wales
28 Sep
Arre
New South Wales
Job Description
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ARRE is looking for a
Floor Supervisor
to take ownership of our breakfast service and morning operation.
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We are looking for someone who understands that
great hospitality is about more than getting the food and coffee to the table
.
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The service needs to be warm, polished, knowledgeable and genuinely memorable.
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At the same time, we want someone who can take our coffee program and
seriously refine it
— improving the coffee itself, the workflow, consistency and the overall experience.
THE ROLE n
You'll be responsible for running an exceptional breakfast service while helping build the café side of ARRE.
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Your priorities will be:
1. Exceptional hospitality n
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You will set the standard for the room.
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Deliver warm, confident and attentive service
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Know the menu and be able to talk about the food with customers
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Read the room and anticipate what guests need
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Lead the team by example
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Maintain a calm, organised and polished service even when busy
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Build genuine relationships with regular customers
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Make people want to come back
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2. Seriously good coffee n
We want to take the coffee program to another level.
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You'll work with us to:
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Assess and refine our current coffee program
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Improve extraction, consistency and presentation
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Establish clear coffee standards and recipes
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Improve grinder and machine workflow
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Train the team to make consistently excellent coffee
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Work with coffee suppliers and help select the right coffee
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Review equipment and identify improvements
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Develop better systems for dialling in and maintaining quality
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Make coffee an important part of the ARRE experience
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You don't need to be a competition barista.
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But you
do need to know good coffee, care about the details and want to make it significantly better.
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You'll also take ownership of the practical side of the morning operation:
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Run breakfast service from opening through to handover
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Organise the café window each morning
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Coordinate pastries, takeaway products and specials
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Manage opening and closing procedures
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Coordinate bookings, tables and service flow
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Manage morning prep, stock and wastage
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Work closely with the kitchen
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Train and supervise the morning team
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Build easy systems and SOPs that make the operation better
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WHO WE'R LOOKING FOR n
We're looking for someone with
serious hospitality standards
.
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You should have:
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At least 2 years' experience in a quality restaurant or café
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Experience supervising a floor or leading a small team
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Strong barista skills and genuine knowledge of coffee
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Excellent communication and customer service skills
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A high level of attention to detail
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Confidence running a service independently
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A natural ability to lead people
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A commercial understanding of hospitality
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The energy to be hands-on and involved in the operation
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Most importantly, you need to
give a sh*t about hospitality
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We want someone who notices when a customer has been waiting too long.
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Someone who notices when a coffee isn't right.
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Someone who wants to fix the problem rather than walk past it.
ABOUT ARRE n
ARRE is a modern Mexican restaurant and café in Newtown.
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We're building a morning offering around great coffee, pastries, Mexican-inspired food and genuinely excellent hospitality.
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This is an opportunity to help shape that offering from the ground up.
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You won't just be following a system.
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You'll help build the system.
WHAT WE OFFER n
$************
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Full-time position
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Daytime-focused hours
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A genuine leadership role
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Significant input into the coffee program
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Input into breakfast, pastries and the café window
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The opportunity to help shape the morning operation as ARRE grows
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#J-*****-Ljbffr
📌 Cafe Manager (New South Wales)
🏢 Arre
📍 New South Wales