Job Description
The McMillan Shakespeare Group (MMS) in Brisbane is seeking a Customer Service Advisor for our call centre. You will be the face of MMS, delivering empathetic service to a broad range of clients across phone and digital channels, answering queries about Salary Packaging and Novated Leasing.
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You will handle inquiries at first contact, balancing service, quality and productivity, aiming for first contact resolution and maintaining accurate case notes.
📌 Hybrid Customer Service Advisor -- Call Centre (Queensland)
🏢 The McMillan Shakespeare Group (MMS)
📍 Queensland
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