Norris & Hyde IT is a leading privately owned Information & Technology company, providing a diverse range of IT support and sales to commercial and private customers throughout the Mid-West.
Based in Geraldton, we pride ourselves on delivering reliable service and building strong client relationships.
We are currently seeking a highly organised, motivated, and enthusiastic individual to join our team as a
Front Office Administrator
.
This is an excellent opportunity for someone looking to build a career in administration, with a traineeship available for the right candidate.
Full Time
Salary is negotiable and will be determined based on experience
About the Role
As the first point of contact for our business, you will play a key role in ensuring the smooth day-to-day operation of our front office.
Your responsibilities will include, but are not limited to:
Providing a qualified and friendly first point of contact for all company services
Managing front desk operations while maintaining a well-presented reception area
Processing payments accurately, including cash, cheque, and EFTPOS transactions
Answering and directing incoming phone calls and emails
Scheduling jobs and appointments
Sorting, registering, and distributing incoming and outgoing mail




Coordinating courier pickups and deliveries
Assisting with customer enquiries in a timely and professional manner
Performing general data entry, filing, and record keeping
Providing administrative support and general office duties
Liaising with internal staff to support daily operations
Managing stock, including monitoring and maintaining inventory levels, ordering supplies, receiving and recording deliveries, organising storage areas, and assisting with stock take and inventory control
Previous experience within the IT industry or a similar technical environment
About You
To be successful in this role, you will demonstrate:
A warm, friendly, and professional manner with excellent communication skills
Strong attention to detail and effective time management abilities
A positive attitude with a willingness to learn and follow instructions
A confident and professional phone manner
The ability to work both independently and as part of a team
The ability to perform in a fast-paced environment
High levels of motivation, honesty, and conscientiousness
Strong organisational skills with the ability to multi-task
Only shortlisted applicants will be contacted for an interview.
#J-*****-Ljbffr

📌 Front Office Administrator (Western Australia)
🏢 nh-it
📍 Western Australia