Cloud Contact Center Engineer - Itil & Change Expert (Perth)

Cloud Contact Center Engineer - Itil & Change Expert (Perth)

28 Sep
|
Optus
|
Perth

28 Sep

Optus

Perth

Job Description
Optus is seeking a Contact Centre Specialist to deliver high-quality managed services and technical support across Cloud Contact Centre technologies for a government client. The role blends hands-on troubleshooting with stakeholder engagement within a mature ITIL framework.
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Day-to-day work includes supporting Cloud Contact Centre environments, updating ServiceNow records, and coordinating complex changes while ensuring security and continuity across teams and vendors.

📌 Cloud Contact Center Engineer - Itil & Change Expert (Perth)
🏢 Optus
📍 Perth

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