Benmax has built a reputation on delivering quality work, investing in our people and creating real opportunities to grow.
Our work spans commercial mechanical services through to the cooling systems behind AI and data centre infrastructure, nationally and internationally.
We're growing, and we're looking for a Business Analyst to help shape the initiatives that come with that growth.
The role sits in our Strategy Division, working across new business, technology and transformation projects.
About the role
You'll sit between the business and the technology teams, turning problems and half-formed ideas into something clearly defined enough to build.
Some of that work is discovery and process mapping.
Some of it is shaping an chance well enough to put a business case around it.
A lot of it is asking the right questions early so the solution still makes sense when it lands.
Day to day, you will:
Lead discovery workshops and stakeholder interviews to understand business problems and outcomes
Map current and future state processes, and pinpoint pain points, risks and improvement opportunities
Define business, functional and non-functional requirements, along with process maps and user journeys
Turn early stage ideas into defined initiatives with clear scope, objectives and business value
Assess solution options and support business cases, options papers and recommendations
Work with architects,



engineers and technology providers so solutions meet the business need
Define system integration and data flow requirements, and take part in testing and acceptance
Support the adoption of automation, AI and emerging technology where it delivers real outcomes
What you'll bring
Previous experience as a Business Analyst, Process Analyst, Systems Analyst or similar
Strong process analysis, requirements gathering and process mapping skills
Stakeholder engagement and workshop facilitation skills across business and technical teams
Ability to bring structure to problems that arrive loosely defined
An understanding of business applications, system integrations, APIs and data flows
Experience supporting technology implementation or business improvement initiatives
Strong written communication and documentation skills
Curiosity, pragmatism and the confidence to challenge assumptions constructively
Enterprise systems and system integration experience
Digital transformation and business process improvement
AI, automation or emerging technology projects
Experience in a manufacturing, assembly, construction or industrial environment
Microsoft 365, SharePoint, Azure or similar enterprise environments
Tertiary qualifications in business, information systems, technology, engineering or a related discipline.
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📌 Business Analyst (Canberra)
🏢 Benmax Pty
📍 Canberra