About the client and role Our client is a recycling company which also manufactures multiple products for their clients.
They are looking for somebody with a excellent attitude and previous customer service experience to join their team.
The Customer Service Representative is the first point of contact for APR Recycling's customers, handling enquiries, bookings, and account matters relating to recycling and waste collection services.
The role delivers a professional, accurate, and friendly service experience, helping the business maintain strong customer relationships and smooth day-to-day operations.
The role starts as a casual with the transition to permenant after 3 months.
Full time hours, Monday- friday Pay rate:



$***** Key Responsibilites • Answer incoming phone calls • Manage the customer service inbox • Create bookings for customer services • Complete all dockets and reports, and input into Wastedge where necessary • Accurately enter data into industry-specific software platforms (Wastedge) • Perform weighbridge operations • Complete export data entry and bookings • Enter and action contamination reports • Change customer schedules as needed/requested • Establish and set up new customer accounts within the Wastedge system • Support the Customer Service and Sales team • Perform filing and scanning • Deliver excellent customer service at all times Qualifications

📌 Customer Service Representative (Melbourne)
🏢 Talent Acquisition Group
📍 Melbourne