Workforce Coordinator | Aged Care
$80,000–$85,000 + Super | Sydney North Shore | Monday–Friday | Fully Onsite | Permanent | ASAP Start
MAYDAY Recruitment is partnering with an established aged care provider to recruit a Workforce Coordinator for one of their busy residential facilities on Sydney's North Shore.
This is a permanent, full time opportunity supporting the day-to-day workforce requirements of a large facility with approximately 200 employees.
Working closely with the Director of Nursing and wider People & Culture team, you'll take ownership of rostering coordination, workforce planning, timesheets, onboarding, compliance and employee administration.
This is a busy and reactive environment, so we're looking for someone who is highly organised, systems savvy and confident managing changing priorities.
You'll need to be comfortable responding to last-minute staffing requirements while ensuring rosters, employee records and workforce processes remain accurate and compliant.
Previous aged care experience is not essential.
We're open to candidates from other industries who have strong rostering, scheduling, workforce coordination or administration experience and are confident learning new systems and processes.
Role Details
Sydney North Shore
$80,000–$85,000 + Super
Permanent, full-time position
Monday–Friday, 8:30am–4:30pm
5 days per week onsite
ASAP start
Supporting a workforce of approximately 200 employees
Established aged care provider
Humanforce training provided
Aged care experience not essential
Key Responsibilities
Coordinate and maintain fortnightly employee rosters across a large,



shift-based workforce
Manage staff availability, leave, shift allocations and roster changes
Respond to sick leave, staffing gaps and last-minute workforce requirements
Coordinate shift coverage and liaise directly with employees regarding availability
Manage internal shift bidding and replacement processes
Work closely with the Director of Nursing regarding daily staffing requirements
Monitor workforce allocation with consideration for overtime, staffing costs and agency utilisation
Work within relevant Enterprise Agreement requirements when coordinating rosters
Review and authorise daily timesheets to support accurate payroll processing
Coordinate new starter onboarding and required documentation
Schedule interviews and support site-level recruitment administration
Maintain accurate employee files, compliance records and workforce documentation
Respond to employee queries relating to rosters, timesheets and general workforce matters
Complete regular workforce reporting and maintain accurate system data
Support broader administration requirements across the facility as required
About You
Previous experience within workforce coordination, rostering, scheduling or a busy administration role




Strong systems capability and confidence learning current technology
Humanforce experience would be highly regarded but is not essential
Strong attention to detail and a process-driven approach
Comfortable working with data, reporting and employee records
Able to manage competing priorities within a busy and reactive environment
Strong problem-solving skills with the ability to think ahead when managing workforce requirements
Confident communicating with employees, management and People & Culture
Proactive and self-motivated, with the ability to work independently and reach out for support when required
Strong organisational and time-management skills
Previous experience working with awards or Enterprise Agreements would be advantageous
Aged care or healthcare experience would be beneficial but is not essential
Full, unrestricted Australian working rights
A valid Police Check is required for this position
Why This Role?
This is a great opportunity for an experienced coordinator who enjoys the combination of people, systems and problem-solving that comes with workforce planning.
You'll join an established aged care organisation and take ownership of workforce coordination for a large facility, with exposure across rostering, onboarding, compliance, timesheets and employee administration.
You'll also receive training on internal systems and processes, making this a strong opportunity for someone with transferable rostering or coordination experience who is looking to develop further within workforce planning.
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📌 Workforce Coordinator (New South Wales)
🏢 Mayday Recruitment Group
📍 New South Wales