About the role

As Bar Supervisor at Bar Lourinhã, you are expected to adhere to systems implemented over 20 years by the owners. You will maintain knowledge of all wine, cocktails and food items at all times, commencing your shift with familiarising yourself with relevant information for your shift's functionality. You will be equally strong on floor service and bar service, delivering professional service and maintaining strong respect for customers' needs. You must demonstrate a clear understanding of all front of house service, including bar service, specials and general digital systems.

Key responsibilities

- Assist in managing staff adherence to weekly and daily checklists set by management

- Maintain knowledge of all wine, cocktails and food items at all times

- Increase revenue through maintaining awareness of ongoing promotions, new events, and specials

- Educate customers on events and specials put forward by Bar Lourinhã

- Deliver qualified service in both bar services and floor services areas

- Back up staff or run a section on floor service as demand is needed

- Dispense or maintain customer service and orders at the bar

- Manage floor, bar and kitchen communication and oversee run of service

- Use IMPOS cover numbers for guests, particularly for dietary requirements, and communicate directly with kitchen regarding table flow and maintenance

- Learn phone call protocols, take bookings and place them into OBEE





- Learn all aspects of Private Dining at Bar Lourinhã and participate on bar set-up and service

- Maintain presentation of Bar Lourinhã including cleanliness of bar and floor service areas, table management, cocktail making area, bar surfaces, glassware and cutlery

- Maintain personal presentation at all times including clean and pressed apron

- Adhere to management and communicate daily on events and concerns via daily diary and WhatsApp Supervisors group

About you

- Confident with cocktail procedures

- Strong wine knowledge including EL Marco list, Aperitifs, Digestives

- Knowledgeable regarding Chef Selection menus for larger groups

- Able to manage stock when directed by management

- Manage bar restock protocols through services

- Knowledgeable regarding IMPOS, OBEE, telephone answering and EFT systems

- Able to steer customers to the right amount of dishes and beverage suggestions

- Create new seasonal cocktails using Iberian and Mediterranean inspired spirits

- Strong on beverage dispense and bar service including maintenance

About Us

For over 20 years, Bar Lourinhã, owned by Matt McConnell and Jo Gamvros, has been a beloved Melbourne dining institution, celebrating the vibrant flavours of Iberian and Mediterranean cuisine. Led by Restaurant Manager Joanne Lee, we are a passionate, people-focused team committed to a genuine ‘YES’ hospitality culture, exceptional service, and creating memorable experiences for every guest who walks through our doors.

📌 Bar Supervisor Bar Lourinhã (Melbourne)
🏢 Bar Lourinhã
📍 Melbourne