Dealer Administration

Autocity Motors is looking for a friendly, organised and reliable Dealer Administration professional to join our team.

This is a varied, hands-on role where you’ll play an important part in keeping our dealership organised and running smoothly. You’ll provide administrative support across the business, assist our Sales and Service teams, and help ensure vehicle and customer paperwork is completed accurately and on time.

Your day-to-day will include:

- Being the friendly and professional first point of contact for customers calling the dealership.

- Answering and directing incoming calls quickly and efficiently.

- Taking detailed messages and ensuring they reach the right person or department.

- Providing administrative support to our sales team and vendors.

- Entering customer and vehicle information accurately into dealership systems.

- Processing and preparing vehicle sales documentation.

- Preparing and processing customer invoices, receipts and other financial documentation.

- Assisting with accounts administration, including data entry and reconciling paperwork.

- Processing VicRoads vehicle registrations, transfers and registration-related documentation.

- Ensuring vehicle registration and transfer paperwork is completed accurately and submitted within required timeframes.

- Coordinating registration and number plate requirements as needed.

- Maintaining accurate vehicle files and customer records.

- Checking paperwork for accuracy and following up on any missing information.

- Scanning, filing and managing documents, both electronically and physically.

- Assisting with vehicle delivery and handover administration.





- Processing general office correspondence and emails.

- Ordering office supplies and monitoring stock levels.

- Assisting with general office administration and supporting the wider dealership team wherever required.

- Helping keep the dealership organised, professional and running smoothly.

We’re looking for someone who is:

- Experienced in administration, accounts, finance or a similar office-based role.

- Highly organised.

- Accurate and detail-focused, particularly when dealing with numbers, invoices and vehicle documentation.

- Confident with data entry and learning recent computer and dealership systems.

- Comfortable handling paperwork and completing tasks within required timeframes.

- A great communicator who is confident dealing with customers, suppliers and colleagues.

- Proactive — you see what needs to be done and get on with it.

- Reliable and punctual, with a strong work ethic.

- A team player who is happy to pitch in and support others.

- Professional, approachable and well presented.

- Experience with VicRoads registrations/transfers or within the automotive industry is highly advantageous.

The ideal person

We’re looking for someone who takes pride in keeping things accurate, organised and moving. You’ll be someone who can manage multiple tasks, stay on top of paperwork and deadlines, and isn't afraid to jump in and help wherever needed.

If you have strong administration skills, attention to detail and enjoy working in a busy automotive environment, we’d love to hear from you.

Join the team at Autocity Motors and become an important part of our day-to-day operations.

📌 Dealer Administrator (Cheltenham)
🏢 Autocity Motors
📍 Cheltenham