Office Administrator / Front of House - Qualified Services

Love a full inbox and a busy day? This role is for you.

We're an established, growing professional services firm in the Newcastle area, and we're looking for a high-energy administrator who works quickly and accurately under pressure.

This isn't a "sit and wait for the phone" role. You'll be the engine room of our office, handling a high volume of client contact, admin processing and coordination every day. You'll keep things moving so our professionals can focus on their clients.

What your day looks like

- Managing a busy switchboard and client enquiries with warmth and efficiency
- Coordinating diaries, bookings and client reminders across multiple team members
- Setting up new client files and completing identity checks
- Processing payments, receipting and basic accounts admin
- Handling mail, couriers and document dispatch
- Greeting visitors and keeping client-facing areas in top shape
- Managing stock, supplies and general office logistics




- Picking up ad hoc admin and project tasks as the firm grows

About you

You might come from a busy medical practice, real estate agency, accounting firm, hospitality venue or corporate office. What matters is that you:

- Handle a heavy workload without dropping the ball
- Type fast and are confident with Microsoft 365 and learning new software
- Pay close attention to detail and take pride in accurate work
- Stay composed and friendly when the phones and front door are both busy
- Spot what needs doing and get on with it
- Can juggle competing priorities from several people at once

Legal or professional services experience is a bonus but not essential. We'll train the right person.

What we offer

- A supportive, professional team
- Structured training and clear systems
- Variety every day
- Room to grow into a broader administration or support role

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📌 Office Administrator / Front of House - Professional Services (Maitland)
🏢 Important Business
📍 Maitland